We value your privacy and this privacy policy outlines how we handle the collection, use, sharing, and processing of your information.
Collection and Use of Personal Data
Personal data is any information that can be used to identify you either directly or indirectly. This also includes anonymous data that, when linked with other information, can be used to identify you. Personal data does not include irreversibly anonymized or aggregated data that cannot be used to identify you.
Promoting Safety and Security
We adhere to principles of legality, legitimacy, and transparency. We limit the scope of data use and employ technical and administrative measures to ensure data security. Personal data is used to verify accounts and user activities and to promote safety and security, including monitoring for fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. This processing is based on our legitimate interest in ensuring the safety of our products and services.
Here is a description of the types of personal data we may collect and how we may use it:
What Personal Data We Collect
i. Data you provide:
We collect personal data when you use our products and services or interact with us, such as creating an account, contacting us, participating in surveys, using our online help or chat tools, or making a purchase. This data includes payment information like credit or debit card numbers, account authentication details, and billing, shipping, and contact information.
ii. Data about the use of our services and products:
When you visit our websites, we may collect data about your device type, device identifiers, IP address, operating system, internet browser type, usage information, diagnostic information, and location data. Our services may use GPS, IP address, and other technologies to approximate your device's location to improve our products and services.
How We Use Your Personal Data
Generally, we use personal data to provide, improve, and develop our products and services, communicate with you, offer targeted advertisements and services, and protect us and our customers.
i. Providing, improving, and developing our products and services:
We use personal data to provide, improve, and develop our products, services, and advertising, including for data analysis, research, and audits. This processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest or promotion, we may use your personal data to administer it. Some activities have additional rules that may contain further information about how we use personal data, so please read those rules carefully before participating.
ii. Communicating with you:
With your prior express consent, we may use personal data to send marketing communications about our products and services, communicate about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive marketing emails, please Contact Us to opt-out. We also use your data to process and respond to your requests when you Contact Us. With your prior express consent, we may share your personal data with third-party partners for their marketing communications.
Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.
NOTE: For any uses of your data that require your prior express consent, you may withdraw your consent by contacting us.
Definition of "Cookies"
Cookies are small text files that store information on web browsers. They are widely used to store and receive identifiers and other information. We also use other technologies, including data stored on your browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."
Use of Cookies
We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. The specific cookies we use may vary depending on the specific websites and services you use.
Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
Data Disclosure or Storage, Transfer, and Processing
i. Fulfillment of legal obligations:
Due to mandatory laws in the European Economic Area or the user's country of residence, certain legal obligations must be fulfilled. Treatment of personal data of EEA residents ---As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data, such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").
ii. For the purpose of reasonable implementation or application of this article:
We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
iii. Legal Compliance and Security or Protect Other Rights
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Children
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact Us if you become aware that a child under 16 has provided us with personal data.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may Contact Us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
Third-Party Websites and Services
When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such a policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
Changes to this Privacy Statement
We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and Contact Us to close any account you may have created.
Klarna Privacy Policy
We use Klarna as one of our payment methods. Klarna is a global payment provider that offers smooth and secure payment solutions. Klarna offers different privacy policies depending on your country of residence. Review the appropriate Klarna privacy policy for your country: Klarna Privacy Policy: https://www.klarna.com/international/privacy-policy/
For more information about Klarna and the services they provide, please visit their introduction page: US: About Klarna：https://www.klarna.com/us/what-is-klarna/ Klarna Customer Service：https://www.klarna.com/us/customer-service/
UK: About Klarna：https://www.klarna.com/uk/smoooth/ Klarna Customer Service：https://www.klarna.com/uk/customer-service/
DE: About Klarna：https://www.klarna.com/de/jetzt-kaufen-spaeter-bezahlen/ Klarna Customer Service